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Board of Directors
All our work is overseen by a Board of Directors, who make key decisions around all aspects of the important work that's carried out. They each have over 20 years successful, first-hand experience of delivering customer experience, large-scale change, and leadership development programmes.
Nick Fawcett is an award-winning customer
experience specialist, leader, consultant & coach
Simon Gardner is an innovation, customer propositions and teamworking specialist, consultant & coach
Amanda Hickey is a coach and a people & change specialist
Philip Davis is an award-winning large-scale change specialist, leadership development expert, consultant & coach
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